Legal

Privacy policy

Quantum Risk Solutions Limited is committed to ensuring visitors’ privacy whilst viewing our website and protecting the data of all of our customers. This policy explains the types of personal information we collect and how this information will be used.

Our contact details

Company Name: Quantum Risk Solutions Limited
Phone Number: 0333 050 9164
E-mail: privacy@quantumrisk.co.uk
Address: 142 Thornes Lane, Wakefield. WF2 7RE

The type of personal information we collect

We collect and process personal information every time you contact us, whether via our website, by email or phone. This may include (but is not limited to):

  • Personal identifiers e.g. your name and contact details (telephone number, email address, mailing address)

How we get the personal information and why we have it

We process the personal information you provide to us for one or more of the following reasons:

  • Dealing with your enquiries and requests, including those sent through the contact form on our website
  • Protecting our website from spam and automated abuse. Our contact form uses Cloudflare Turnstile, which checks signals from your browser and device to tell whether the form is being used by a person
  • Providing you with information about our products and services
  • Providing and personalising our services
  • Processing your payment for our services
  • If you signed up to our mailing list, to send you regular communications from our business, including our newsletter, and information relating to the products and services that we provide. From time to time, we may also send you details of offers and promotions we think you might be interested in. You may stop receiving these communications at any time by contacting us using the details contained in this notice

Under the UK General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Contract: to provide our services, to take payment for them, and to take steps you ask for before we enter into a contract with you
  • Legal obligation: to keep the financial and business records the law requires
  • Legitimate interests: to deal with your enquiries, to tell you about our products and services, and to protect our website from spam and abuse
  • Consent: to send communications to our mailing list. You can withdraw your consent at any time by contacting us using the details contained in this notice

If you would like further information, please contact us using the details contained in this notice.

How we use cookies

What are cookies?

A cookie is a simple text file that downloads to your computer or mobile device when you visit a website. They are designed to hold a small amount of data specific to your website visit and cause no harm to your PC or mobile device, but they can hold an identifier which, combined with other information, may relate to you.

How we use cookies

  • Our website does not set any cookies. On our contact page, Cloudflare Turnstile, the spam check on our enquiry form, stores one item in your browser's local storage. It is strictly necessary to protect the form, so it can't be disabled. You can remove it at any time by clearing your browser's data for our website.

How do I control or delete cookies?

Cookies are stored in the cookies directory on your computer or mobile device. You can customise your browser’s cookie settings if you wish to manage your cookie security. Managing these settings is highly recommended if you share access on your computer.

So you can check and update your cookies settings, you need to know what browser you are using and which version. You are able to find this out by opening the browser, clicking on ‘Help’ and then ‘About’.

Who we share your personal information with

We may share your personal information with third parties, including suppliers and contractors, with whom we have a contractual relationship. These third parties assist us in providing our services and may include IT service providers, payment processors, and other professional service providers. We ensure that all third parties adhere to strict data protection standards and only process your data in accordance with our instructions and applicable data protection laws.

Sharing your personal information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we ensure that appropriate safeguards are in place to protect your data. These safeguards may include the use of Standard Contractual Clauses, adequacy decisions, or other legally-recognised mechanisms to ensure that your personal information is protected to the same standard as within the UK. For further information or to obtain a copy of the appropriate safeguards for any of these transfers, please contact us using the details contained in this notice.

How long we keep your personal information

We will keep your personal information only for as long as necessary to fulfil its intended purpose, including to satisfy any applicable legal, regulatory, or contractual obligations. If you would like further information, please contact us using the details contained in this notice.

Your data protection rights

Under data protection law, you have rights including:

  1. Your right of access: You have the right to ask us for copies of your personal information.
  2. Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  3. Your right to erasure: You have the right to ask us to erase your personal information, in certain circumstances.
  4. Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  5. Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
  6. Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the details contained in this notice if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint by contacting us using the details contained in this notice.

You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data. Their contact details are:

Address:
Information Commissioner’s Office
4th Floor, No.3 Circle Square
5 Hawkshaw Street
Manchester
M1 7BL

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Last Updated

10 October 2026